Securus Technologies

Securus Technologies
Written by mazhairabbas

Securus Technologies:

Securus Technologies, a leading technology company, has emerged as a transformative force within the correctional industry. Since its inception in 1986, the company has played a pivotal role in improving the communication, security, and rehabilitation processes within correctional facilities across North America. Through its innovative products and services, Securus Technologies has become a reliable partner for correctional facilities and an instrument of positive change within the criminal justice system.

Founding and Evolution

Securus Technologies was founded in Dallas, Texas, with a focus on providing high-quality communication solutions for correctional institutions. Over the years, it expanded its offerings to encompass a broad spectrum of technology-driven services aimed at enhancing both the efficiency and security of these facilities.

Communication Services

One of the most significant contributions of Securus Technologies to the correctional industry is its advanced communication services. The company has developed a range of products that facilitate communication between inmates and their loved ones while maintaining the highest level of security.

Securus’ video visitation platform, for instance, allows inmates to connect with their families and friends through secure video calls. This not only fosters a sense of connection and support but also reduces the risk of contraband smuggling that can occur during in-person visits. Furthermore, the company’s phone services enable inmates to make monitored and recorded calls, ensuring compliance with correctional facility regulations while enabling vital family connections.

**Security and Monitoring**

Securus Technologies is synonymous with security and monitoring solutions within correctional facilities. The company provides a suite of technologies and services designed to keep inmates, staff, and the general public safe.

One of the standout features is the Secure Call Platform, which automatically identifies and alerts authorities to any potentially threatening or illegal communication, helping prevent issues such as harassment, threats, or the plotting of criminal activities from within correctional facilities. Securus also offers solutions for monitoring mail, including scanning for contraband, a crucial security aspect within correctional facilities.

The company’s wireless containment systems are another critical contribution to security. These systems prevent unauthorized communication by intercepting unauthorized mobile device signals within correctional facilities, preventing inmates from using smuggled mobile phones for criminal activities.

Innovative Investigation Tools

Securus Technologies has created cutting-edge investigative tools that assist law enforcement and correctional agencies in maintaining order and ensuring safety within their facilities. These tools enable personnel to collect and analyze data to identify potential security threats and investigate incidents.

For example, their Investigator Pro tool allows for the analysis of call records, providing insights into potential illegal activities within the facility. The technology not only enhances security but also simplifies the investigation process. Furthermore, the company’s LBS analytics tool helps pinpoint an inmate’s location using mobile data, making it easier to manage and monitor inmate movements and activities.

Evolving Rehabilitation

Beyond security and communication services, Securus Technologies is committed to the rehabilitation and successful reintegration of inmates into society. The company recognizes the importance of providing resources and tools that contribute to the personal growth and development of inmates.

Securus offers access to educational content and self-help materials, allowing inmates to engage in self-improvement while serving their sentences. These resources cover various subjects, including vocational training, literacy programs, and personal development. In addition, the company’s reentry services provide support for inmates during their transition back into society, offering vital resources such as employment assistance and housing programs.

Inmate Tablets

Securus Technologies is at the forefront of providing inmates with access to technology, helping them develop essential skills and stay connected with their families. The company’s inmate tablet program has become increasingly popular in correctional facilities, allowing inmates to access a range of educational and entertainment content.

Inmate tablets provide a valuable resource for learning and self-improvement. Inmates can use these devices to access educational content, such as GED preparation materials and vocational training courses. Additionally, they can send messages and emails to their families, fostering a sense of connection and reducing the feelings of isolation that can often accompany incarceration.

Legal and Support Services

Securus Technologies offers critical support services to inmates and their families, helping them navigate the complex legal and correctional system. Through its platform, users can access legal resources, connect with attorneys, and request assistance in understanding their rights and options.

These services are particularly valuable for inmates who may be representing themselves in legal matters or require assistance in finding legal representation. By offering legal resources and connections, Securus contributes to a more equitable and transparent legal process within correctional facilities.

A Commitment to Ethical Business Practices

Securus Technologies has made a commitment to conducting business with integrity and transparency. The company adheres to the highest ethical standards in its operations, ensuring that its products and services meet legal and regulatory requirements while respecting the privacy and rights of all individuals involved.

To reinforce its commitment to ethical business practices, Securus Technologies maintains a code of conduct that guides its employees, partners, and customers in their interactions and operations. This code of conduct encompasses areas such as legal compliance, data security, and respect for human rights.

Supporting Rehabilitation and Reentry

Securus Technologies’ commitment to rehabilitation and reentry extends beyond the provision of resources and support during incarceration. The company recognizes the importance of assisting inmates in their transition back into society, contributing to safer communities and reduced recidivism rates.

Through its services and partnerships, Securus offers inmates access to employment assistance programs and housing support, helping them establish stable lives upon release. By empowering inmates with the tools and knowledge needed to reenter society successfully, the company plays a role in breaking the cycle of incarceration.

Customer-Centric Approach

Securus Technologies takes a customer-centric approach, recognizing the diverse needs of correctional facilities and agencies. The company works closely with its customers to tailor solutions that address their unique challenges and requirements.

This commitment to customer satisfaction extends to ongoing support and training. Securus offers comprehensive training and technical support to correctional facility staff to ensure that they can effectively utilize the company’s technologies and services.

Continued Growth and Innovation

As the correctional industry evolves, Securus Technologies remains at the forefront of innovation. The company continually invests in research and development to create new solutions that address emerging challenges in the field. This commitment to innovation has allowed Securus to develop groundbreaking technologies and services that enhance security, communication, and rehabilitation within correctional facilities.


Securus Technologies has emerged as a transformative force within the correctional industry. Its comprehensive suite of communication,

security, investigation, and rehabilitation solutions has not only improved the quality of life for inmates but has also enhanced the safety and efficiency of correctional facilities. The company’s commitment to ethical business practices, rehabilitation, and reentry support reflects its dedication to positive change within the criminal justice system. As it continues to innovate and provide tailored solutions to its customers, Securus Technologies is poised to play an ongoing pivotal role in the transformation of correctional facilities across North America.

About the author


Leave a Comment

error: Content is protected !!